Relationship between Leadership, Organizational Culture and Organizational Performance
DOI:
https://doi.org/10.37886/Keywords:
leadership of organizations, organizational culture, autopoietic organization, quality management systems, quality managers, the role of quality managers, the role of the process owners, organizational performanceAbstract
Research question (RQ): A question occurs what is a connection between form of ownership, leadership characteristics, organizational culture, role of process owners in an organization and organizational performance. Another interesting question is how future changes in the social environment will affect the organizational culture within organization. Will organizations also in future be mostly profit oriented? Will the socially responsible organizations prevail?
Aim: The aim of this paper is to find out what kinds of relationships between different forms of ownership, types of leadership and organizational culture occur in the Slovenian organizations and the link of those relationships to the outcome of the Slovenian organizations.
Methods: By studying the characteristics of the quality management systems in the Slovenian organizations the characteristics of the quality management systems were acquired. The data about the organizational performance of the studied organizations helped us establish the basis for correlation analyses between individual characteristics and organizational outcome and of the organizations and individual characteristics of the quality management systems.
Results: The results of this study have confirmed belief that for a positive outcome the leadership in an organization needs to create organizational environment that has positive effects on the employees' well-being and their creativity.
Organization: This study provides the information about the characteristics of the leadership and the organizational culture in the Slovenian organizations and their link to the organizational results.
Society: The results of this study show both the effect of the leadership and the prevailing organizational culture on the performance of the organizations thus also on the society and social environment.
Originality: This research was carried out according to the original model for analysis of characteristics of the leadership systems and connection of this model to the organizational finance performance.
Limitations / further research: This research was carried out in the Slovenian social economic environment. To generalize the results of the research similar researches would have to be carried out in similar social economic environments.
References
AJPES (2016). Informacija o poslovanju gospodarskih družb v Republiki Sloveniji v letu 2015. Ljubljana: Agencija za javnopravne evidence in storitve.
Bogataj, V., Škulj, G., Sluga, A. (2015 a). The study characteristics of quality management systems in Slovenian organizations: report. Ljubljana: University of Ljubljana, Faculty of Mechanical Engineering.
Bogataj, V., Škulj, G., Sluga, A.(2014). Raziskava značilnosti sistemov vodenja kakovosti v slovenskih organizacijah. 23. letna konferenca SZKO, Portorož, November 2014
Bogataj, V., Škulj, G., Sluga, A. (2015 b). Raziskava vloge in statusa vodij sistemov kakovosti v slovenskih organizacijah. 24. letna konferenca SZKO, Portorož, November 2015
Bogataj, V., Škulj, G., Bračun, D., Sluga, A. (2017a). Relationships between the characteristics of the quality management system and business results in Slovenian organizations. V: Majstorović,V.D. (ur.). Proceedings, The 9th International Working Conference Total Quality Management Advanced and Intelligent Approaches, 5th-7th June 2017 Belgrade. Mechanical Engineering Faculty, Laboratory for Production metrology and TQM. pp. 78-86
Bogataj, V., Škulj, G., Bračun, D., Sluga, A.(2017 b). Veze između organizacijske kulture i finansijskih rezultata slovenskih organizacija. V: GRUJIĆ, Radoslav (ur.), MOLJEVIĆ, Slaviša (ur.). Proceedings, Quality Fest 2017 [znotraj manifestacije] 1st International conference for quality research (B&H) [in] 11th International quality conference (Serbia) [in] 11th International conference ICQME (Montenegro), 26th - 28th October 2017. East Sarajevo - Jahorina. 1. izd. East Sarajevo; =Istočno Sarajevo: Faculty of Mechanical Engineering: =Mašinski fakultet. 2017, str. 57-70.
Bogataj, V., Škulj, G., Bračun, D., Sluga, A. (2017c) . Correlation between QMS characteristics and financial results of organizations. Revija za univerzalno odličnost : RUO, ISSN 2232-5204, sep. 2017, letn. 6, št. 3, str. 210-223.
Bogataj, V. (2017). Gradniki konsistentnosti menedžmenta kakovosti in njihov vpliv na rezultate organizacije: doktorska disertacija. Fakulteta za organizacijske študije, Novo mesto
Jarrat, D., O’Neill, G. (2002). The Effect of Organisational Culture on Business-to-Business Relationship Management Practice and Performance, Australasian Marketing Journal (AMJ), 10(3):21-40.
Zheng, W., Yang, B., McLean G.N. (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management, Journal of Business Research. 63(7):763–771
Liebesman, S. (2008). Down with Silos. Quality progress, September 2008, 64 - 67.
Yesil, S., Kaya, A. (2013). The Effect of Organizational Culture on Firm Financial Performance: Evidence from a Developing Country. Procedia - Social and Behavioral Sciences, Vol. 81, 428-437.
Conti, T. (2010). System thinking in quality management. The TQM journal, 22(4), 352-368.
Shing, P. J., Power, D., & Choung, S. C. (2011). A resource dependence theory perspective of ISO 9000 managing organizational enviroment. Journal of Operations Management, 29 (1-2), 49-64.
