The impact of employee satisfaction on productivity in Tiskarna Novo mesto, Ltd.
DOI:
https://doi.org/10.37886/Keywords:
employee satisfaction, employee, factors of job satisfaction, dissatisfaction, relations, productivity, work success, motivationAbstract
RQ: Does employee satisfaction, impact on productivity? How are these two variables associated? What is the job satisfaction in Tiskarna Novo mesto, Ltd. What needs to be done to make employees more satisfied at work and, consequently, more productive?
Purpose: The purpose of the study is to determine what are the factors that influence employee satisfaction Tiskarna Novo mesto, Ltd. and check the connection between work satisfaction and employee productivity. The aim of the research is to examine what is the level of job satisfaction of employees in Tiskarna Novo mesto, Ltd. And find our reasons and factors that prevent employees were satisfied in the workplace.
Method: In this study we used a descriptive method and the method of combining the study of domestic and foreign literature. Pending the results we have come to interview employees in the Tiskarna Novo mesto, Ltd.
Results: We conducted a survey among employees in Tiskarna Novo mesto, Ltd and we came to the conclusion that the employees are medium satisfied – the average grade point job satisfaction of employees was 3.1 (evaluated on a 5-point Likert scale). The worst assessed was factor in job satisfaction opportunity for advancement and educational opportunities. We have found out that factors like receiving praise and awards as well as good interpersonal relations are those that affect good on job satisfaction, on the other hand conflict is the one that reduces job satisfaction. The existence of links between work satisfaction and productivity were not found (r = -0.061).
Organization: The organization and managers, it is important to know which are the factors by which employees are satisfied or dissatisfied. Results of the research will give managers a clear picture of the factors of satisfaction / dissatisfaction and opinion on productivity.
Society: The employees it means a lot to have your job satisfaction and consequently they are more productive.
Originality: The originality of the research will be to state that we have not confirmed the relationship between employee satisfaction in the workplace and productivity in the company Tiskarna Novo mesto, Ltd.
Limitations/Future Research: Research as a case study was made in the company Tiskarna Novo mesto, Ltd. More research should be done in similar enterprise, so we can draw parallels.
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