Turnover Intentions of Employees in some Slovenian Organisations Experiencing Crisis

Abstract

Background and Originality: The purpose of this paper is to determine the relationship between job satisfaction, the inclusion of employees in the organisation’s crisis-solving process, and employees' turnover intentions. Through this research we contribute to understanding of the importance of job satisfaction and inclusion of the employees in the organisation’s crisis-solving process as predictors of employees' turnover intentions. We also highlight the importance of employees’ low turnover intentions for sustaining a resilient organisation.

Method: A retrospective study was conducted using an online questionnaire to collect data from a sample of 469 participants in Slovenia. The instrument was developed based on a review of research literature. Job satisfaction was measured with 7 items, the inclusion of employees in the organisation’s crisis-solving process with 3 items, and employees' turnover intentions with 4 items. Principal component analysis (PCA) was used to reduce the dimensions and to determine the principal components, while multiple regression analysis was conducted to test the hypotheses.

Results: The results show that job satisfaction has a significant negative impact on employees' turnover intentions whereas the exclusion of employees from the organisation’s crisis-solving process has a significant positive impact on employees' turnover intentions.

Society: Institutions in society can cope with crises by maintaining the citizens’ positive mood with respect to resolving the crisis and by actively involving citizens in the crisis-solving process.

Limitations/further research: The study sample was too small to allow the results to be generalised to the entire population. Additional job satisfaction variables should be included in future research. The snowball sampling method indicates limited access to certain groups of participants according to their age and educational level. The validity and reliability of the instrument was examined only in the present study.