Quality Assurance System at Primary Level of Healthcare

Abstract

Purpose: Purpose of the research is to clarify the basis, development and the state of the art of quality assurance systems at primary level of healthcare.

Method: As a method, quality assurance in healthcare literature overview and analysis was used.

Results: Research provided basic for the introduction and development of quality assurance as well as encouragement for further development of quality assurance in primary healthcare system

Organization: institutions of primary healthcare system will be enabled to understand the quality assurance in healthcare systems in EU and Slovenia.

Limitations/Future Research: Research is limited with relatively low amount of relevant sources. In the further research it would be necessary to define, which indicators shall be used in assessing the quality of primary healthcare services, and consequently to develop new model of requested indicators which shall be monitored in the primary healthcare systems