Ugotavljanje prepoznavnosti mediacije v velikem slovenskem podjetju
DOI:
https://doi.org/10.37886/Ključne besede:
poslovna mediacija, mediativen pristop, zavzetost zaposlenih, odličnost podjetja, medosebni odnosiPovzetek
Raziskovalno vprašanje (RV): Temeljno raziskovalno vprašanje naše raziskave je, v kolikšni meri zaposleni poznajo mediacijo.
Namen: Namen raziskave je ugotoviti seznanjenost zaposlenih z vsebino in načinom dela v mediaciji ter prepoznati razloge za uvedbo mediacije v poslovnem okolju.
Metoda: Ob začetku raziskave smo proučili teoretična izhodišča v tuji in domači literaturi. Zaposleni so izpolnili anketni vprašalnik, sledila je kvantitativna analiza.
Rezultati: Zbrani podatki lahko zelo koristijo menedžerjem, saj vidijo, da zaposleni sprejemajo mediacijo in mediativne pristope, ki jih menedžerji lahko uporabljajo pri svojem delu.
Organizacija: Mediativen način dela je zelo koristen za organizacijo, saj prinaša manj konfliktov, kar se kaže v boljših medosebnih odnosih in posledično tudi v boljšem poslovnem rezultatu, kar vodi podjetje k odličnosti.
Družba: Mediacija oziroma mediativen način komuniciranja med posamezniki, skupinami ali med posameznikom in skupino pozitivno vpliva na celotno družbo. Odgovornost se na tak način prenese na posameznika, s čimer se čuti bolj vključenega in posledično bolj soodgovornega ter zainteresiranega za večje sočutje do ljudi in okolja.
Originalnost: Raziskava kaže na bistvene elemente, ki so koristni za posameznika, s čimer lahko pokažemo na pot k uspešnemu vodenju. Take raziskave v slovenskem prostoru še nismo zasledili.
Omejitve/nadaljnje raziskovanje: Omejitve raziskave vidimo predvsem v dejstvu, da je bila narejena le v enem velikem podjetju. Tu tudi vidimo možnosti za izboljšave, saj je raziskavo s tem vprašalnikom možno narediti v več podjetjih, ki so si tudi po velikosti različna.
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