Quality of Dentistry at the Primary Level
DOI:
https://doi.org/10.37886/ruo.2024.019Keywords:
quality factors, quality indicators, quality management, primary institutions, dentistry, medical institutions, oral healthAbstract
Research Question (RQ): How is quality in dentistry monitored in health care institutions at the primary level?
Purpose: The purpose of the research was to conduct a systematic review of domestic and foreign professional literature and doctoral dissertations on the topic of quality in dentistry.
Method: Information was collected through a systematic review of professional works on the topic of quality in dentistry using publicly available databases. Articles in Slovenian and English were selected by removing duplicates and those with incomplete text. Furthermore, we checked the scientific articles and doctoral theses according to our search parameters and eliminated inappropriate texts.
Results: We note that there are many definitions of quality in dentistry , many important areas and indicators of quality, and that the area of quality in dentistry is to a certain extent less researched compared to general or family medicine. There have been several systematic reviews of the literature and fewer articles in which the authors evaluate the situation and outcomes after the introduction of quality principles in the field of dentistry. In the Republic of Slovenia, we did not find any research on the topic of quality in dentistry at the primary level.Organization: We have shown the conditions and level of quality monitoring in the field of dentistry at the level of primary public health institutions.Society: Quality indicators are intended to monitor dental treatment and are intended for key participants, such as owners, managers, employees of healthcare institutions and service users.
Originality: We found that the quality indicators in the field of dentistry are not uniform and that there is a lack of empirical research in the field of quality monitoring in the field of dentistry in primary public healthcare institutions.
Limitations/Future Research: The research was limited to a review of the literature on the topic of quality management in the field of dentistry in public institutions at the primary level
In further research, it would be reasonable to analyze the reasons for the existing set of quality indicators and to identify quality indicators that bring benefits to the provider as a user of dental services.
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