Kakovost zobozdravstva na primarni ravni
DOI:
https://doi.org/10.37886/ruo.2024.019Ključne besede:
dejavniki kakovosti, kazalniki kakovosti, menedžment kakovosti, primarni zavodi, zobozdravstvo, zdravstvene ustanove, ustno zdravjePovzetek
Raziskovalno vprašanje (RV): Kako se spremlja kakovost v zobozdravstvu v zdravstvenih ustanovah na primarni ravni?
Namen: Namen raziskave je bil opraviti sistematičen pregled domače in tuje strokovne literature ter doktorskih disertacij na temo kakovosti v zobozdravstvu.
Metoda: Informacije smo zbirali s sistematičnim pregledom strokovnih del na tematiko kakovosti v zobozdravstvu po javno dostopnih bazah podatkov. Članke v slovenščini in angleščini smo selekcionirali tako, da smo odstranili dvojnike in tiste z nepopolnim tekstom. Nadalje smo znanstvene članke in doktorske disertacije preverili z vidika ustreznosti glede na naše iskalne parametre in neustrezne tekste izločili.
Rezultati: Ugotavljamo, da obstaja veliko definicij kaj kakovost v zobozdravstvu sploh je, katera so pomembna področja in kazalniki kakovosti in da je področje kakovosti v zobozdravstvu do določene mere manj raziskano v primerjavi s splošno oz. družinsko medicino. Opravljenih je več sistematičnih pregledov literature in manj člankov v katerih avtorji ocenjujejo stanje in izide po vpeljavi načel kakovosti na področju zobozdravstva. V R Sloveniji nismo zaznali raziskav na temo kakovosti v zobozdravstvu na primarni ravni.
Organizacija: Prikazali smo razmere in raven spremljanja kakovosti na področju zobozdravstva v na ravni primarnih javnih zdravstvenih zavodov.
Družba: Kazalniki kakovosti so namenjeni spremljanju zobozdravstvene obravnave in so namenjeni ključnim udeležencem, kot npr. lastnikom, menedžerjem, zaposlenim v zdravstvenih ustanovah in uporabnikom storitev.
Originalnost: Ugotovili smo, da kazalniki kakovosti na področju zobozdravstva niso enotni ter da primanjkuje empiričnih raziskav na področju spremljanja kakovosti na področju zobozdravstva v primarnih javnih zdravstvenih zavodih.
Omejitve/nadaljnje raziskovanje: Raziskava je bila omejena na pregled literature na temo menedžmenta kakovosti na področju zobozdravstva v javnih zavodih na primarni ravni. V nadaljnjem raziskovanju bi bilo smiselno analizirati razloge za obstoječi nabor kazalnikov kakovosti ter identificirati kazalnike kakovosti, ki prinašajo koristi za izvajalca kot uporabnika zobozdravstvenih storitev.
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