The Impact of Leadership on Employee Satisfaction in a Manufacturing Organization
DOI:
https://doi.org/10.37886/ruo.2024.011Keywords:
leadership, employees, satisfaction, EFQM Model 2020, EFQM Excellence Model, organizational culture, motivation, cooperation, production efficiencyAbstract
Research Question (RQ): What is the impact of leadership on employee satisfaction in a manufacturing organization?
Purpose: The aim of the research is to examine the influence of leadership on employee satisfaction in manufacturing and explore opportunities for improving leadership using the EFQM 2020 model.
Method: A qualitative approach is employed, encompassing a study of professional literature and references, along with an analysis of the collected data.
Results: Leadership, as a criterion in the EFQM model, proves to be a crucial factor in employee satisfaction. The research emphasizes the importance of leaders' advantages, their dedication to employees, and the proper selection of personnel for leadership roles. Effective leaders provide a clear vision and mission, foster a supportive work environment, set clear goals, provide feedback, and involve employees in decision-making.
Organization: The development of manufacturing leadership contributes to increased productivity, innovation, and the reliability of the production organization, thereby enhancing overall work performance.
Society: Effective leadership can contribute to improved employee well-being, reduced absenteeism, and enhanced relationships between employees and the organization. Satisfied employees can, in turn, have a positive impact on social relationships outside of the organization and thus contribute to the strengthening of culture and continuous social development.
Originality: The study provides insights into leadership as a criterion for improving employee satisfaction.
Limitations/Future Research: The research focuses on selected references, representing a limitation. Further research in this field is recommended.
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