The Concept of Identifying Factors of Quiet Quitting in Organizations: An Integrative Literature Review
DOI:
https://doi.org/10.37886/ip.2023.006Keywords:
quiet quitting, employees, organization, employee retention, covid-19 pandemic, workplace, working environment, human resources management.Abstract
Research Question (RQ): Which factors have a significant impact on the concept of quiet quitting in organizations?
Purpose: The purpose of the integrative literature review is to examine in more detail the concept of quiet quitting in organizations. The objective of the comprehensive review is to identify the dimensions of the concept and to identify the factors influencing it, based on the relevant literature.
Method: The primary research methodology is based on an integrative literature review. Data collection followed the guidelines dictated by the established formal procedure or standard PRISMA. The main tool for retrieving relevant literature for our study is the prepared matrix of research databases and the keywords used in the search. Literature was searched in SpringerLink, Scopus, ProQuest, ScienceDirect, Cobiss, dLib, Google Scholar, Emerald, and ResearchGate databases. We defined the timeframe of the search as 2019 to 2023. We excluded literature that is not directly relevant to our field of research and does not have open access. We analyzed the collected data using the meta-synthesis method.
Results: Among the factors that have a significant impact on the concept of quiet quitting, we identified: poorly valued employees, lack of organizational commitment to employee career development, disengagement of employees, exclusion of employees in organizational decisions, lack of autonomy at work, and a decline in trust in the organization. It follows that identifying the needs of employees is a key concept on which to build strategies that lead to successful and effective management of quiet quitting.
Organization: Our research provides insights into the dimension of the concept and illustrates the influencing factors that enable organizations to identify the concept in their midst in a timely and successful manner.
Society: The potential reduction in the contribution of individuals to the economy has a negative impact on the economy and society as a whole.
Originality: The topic is under-researched and we consider that further in-depth research is needed.
Limitations / further research: There is a perception that the topic is being studied, but at the same time, it is noted that this is not being followed up by scientific research. Original articles were included in the analysis and all non-open-access literature was excluded. The integrative review prepared allows for further in-depth research in this area and forms the basis for elaborating a Ph.D. thesis.
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