Motivation and Communication within the Commercial Company

Abstract

Research question (RQ): The research deals with the question of how employees are motivated for mutual communication and transfer of information needed for smooth functioning of work processes. Another question is how much awards affect motivation of employees in the organization. 

Purpose: The purpose of the research  was to determine the connection between motivation and communication of employees in the organization. What is the influence of remuneration on positive motivation and successful communication and how this is connected with effective achievement of goals set in the organization?

Method: The research was carried out by a Likert-type scale to study perception of motivation with communication of employees in the organization. Employees of the sales organization were part of the research study.

Results: The results show that employees' communication has an influence on motivation of employees in the sales organization. Furthermore, the results show that suitable communication increases working motivation and that employees are satisfied with communication at their workplace.

Organization: Communication among employees is vital for a successful organization. The employees of  the sales organization were aware of the fact that their company cannot be successful without proper motivation for communication. This research study shows that proper communication increases working motivation in the organization, but the questionnaire should be carried out systematically to determine progress and improvement on a longitudinal basis.

Society: Establishing communication in a sales organization is very important because communication happens among colleagues as well as among buyers who contribute to the success of the business.

Originality: The goal of the research was to determine the connection between motivation and communication of the employees in a sales organization. The research was carried out to define weaknesses of communication to suggest appropriate explanations.

Limitations/further research: The research was limited only to employees of a sales organization. To determine suitable motivation and communication among employees the research study should be expanded to buyers as well.